Working Hours
  • Mon 8:00AM - 6:00PM
    Tue 8:00AM - 6:00PM
  • Wed 8:00AM - 6:00PM
    Thu 8:00AM - 6:00PM
  • Fri 8:00AM - 6:00PM
    Sat Closed
  • Sun Closed
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PRIVACY POLICY

This privacy policy sets out how Great Lakes Auto Repair uses and protects any information that you give Great Lakes Auto Repair when you use this website. Great Lakes Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Great Lakes Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/22/2009. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

There is no other place I would take my vehicles to. Great Lakes Auto Repair has the lowest prices around and some of the most knowledgeable technicians in the industry. The service is top notch and the work is excellent!!!


-Crystal G.

The best place in town to go. Great Lakes Auto Repair has always helped me with my vehicle repairs. They are honest and fair and always helpful in whatever way possible. If you want to go somewhere that will look out for your best interest, this is the place!


-Matt G.

I had a great experience with great Lakes auto! Matt was wonderful, and helpful through the whole process. They diagnosed and repaired my vehicle the same day! I am very pleased with their service, I will definitely returning for future repair needs, as well as recommending them to friends and family. Thanks again Matt!


-Camisha C.

Great service tries to help you save money great friendly people Update stayed an hour just to get the job done and waited until I got there!


-Nicole

I have taken both of my Honda Civics to Great Lakes Auto and have been completely satisfied with their service and free loaner car every time. Matt and his crew are very knowledgeable for repairs on all types of vehicles. They give friendly service as well as recommendations for repairs needed without being hard pressured into the repairs. Keep up the good work Great Lakes Auto Repair.


-Mary K.

Had my car fixed and fixed correctly the first time, competitively priced with outstanding customer service by knowledgeable technicians. Was my first time going there, but now it will be the only place I take my car.


-Doyle H.

If you want an honest and reasonable place, it's here! They are amazing.


-Dina L.

This is a good shop with qualified mechanics and fair prices. As a customer since they first opened, and a former employee, I can guarantee you on any given day this place is far too busy to fix anything on your car that isn't necessary. Their mechanics are certified and very knowledgeable. They often take on jobs no one else wants or can handle. The entire staff is very friendly and willing to go the extra mile. Whether it be giving customers a ride to and from, shopping around for parts, dealing with tight deadlines, staying late, or anything in between, Great Lakes will do what it takes to make your experience as pleasant as possible. They are also very good at prioritizing what needs fixed now and what can wait when on a budget. All of their work is warrantied and they stand behind anything they do. When it comes to prices they are exceptionally competitive. If you find someone to do it cheaper than these guys it's probably not going to come with a receipt, and cash will be the only form of payment excepted. I highly recommend this shop for any of your repair needs.


-Nick W.

My experience with great lakes auto has always been tremendously well.. Great Lakes Auto works with you and your budget..They always let you know what needs to be fixed first if your budget is tight..I love having my 10% discount..I love my free oil change for life.. when they had the free oil change for life program I jumped on it quick.. I save a lot of money with Great Lakes Auto.. John is excellent and Matt is the best.. I love them all..


-Tracie J.

I’ve been brining my 70’s classic and late model vehicles to Great Lakes Auto Repair for several years now. Whether it’s a minor brake repair or something more major and complex, it’s not just a job, rather they truly care about the quality of work and attention to detail. Quotes are accurate, follow-up and communication are very timely. I truly appreciate the time spent taking me through repairs and explaining, in great detail, why and how certain repairs were done. Without a doubt, they have Integrity and trust, at a fair cost.


-Erik W.

I had a great experience with Great Lakes Auto Repair. They are quick but thorough! They are upfront about prices and let you know what needs to be fixed in order of priority. Which I really appreciated. Very nice and professional whenever we spoke, and kept me updated on everything before they performed the work.


-Danielle

These are my go-to people. I will go way out of my way to get here (like 200 miles towed). They are completely honest about everything and have never overcharged anything. They are making a living not a killing. This place is absolutely the best I have ever experienced. They have gone WAY out of their way to ensure that I am taken care of. I can't tell you how comforting it is to have an honest mechanic shop that does great work. I cannot recommend this place enough.


-Thom C.

They were honestly the best and most honest service I have ever had and they took care of all the dealings with the warranty company. The best part is the times were tight it was days before Christmas they made a Huge discount for the labor to give me a break-in the price.they told me exactly what I would need to get the truck back on the road and they also told me were I could save a few bucks they were all around great guys and easy to work with I would recommend them to anyone for your auto needs


-Robert G.
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  • Call Us For Service: 248-858-4139