Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
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248-858-4139 | 309 W Walton Blvd

PRIVACY POLICY

PRIVACY POLICY, Pontiac, MI

This privacy policy sets out how Great Lakes Auto Repair uses and protects any information that you give Great Lakes Auto Repair when you use this website. Great Lakes Auto Repair is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Great Lakes Auto Repair may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 5/22/2009. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

Took my vehicle to Great Lakes Auto Repair for an oil leak. They verified my concern, (valve cover gaskets) They went over and above to fix my vehicle at a very reasonable price. Found my new repair shop. They are the best, would recommend them to anyone with confidence. Five Stars!

, 02/11/2021

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I have done my car and daughters cars for years. Brakes, Tune ups, Battery, window motors, but I can't do a rear main bearing seal. Neither can the master mechanic I use when I can't do a job. He said he would pass but said expect about a $2200 est. That's what the Dealer wanted! Well my car runs great and not ONE drop of oil has leaked in 6 weeks since I picked up my car from you! And at $1200 for a 10 hour 2 man job you did me a huge favor, thanks is an understatement. You restored my faith in people being decent to one another as well as fixed my car.

, 04/23/2020

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There is no other place I would take my vehicles to. Great Lakes Auto Repair has the lowest prices around and some of the most knowledgeable technicians in the industry. The service is top notch and the work is excellent!!!

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The best place in town to go. Great Lakes Auto Repair has always helped me with my vehicle repairs. They are honest and fair and always helpful in whatever way possible. If you want to go somewhere that will look out for your best interest, this is the place!

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I had a great experience with great Lakes auto! Matt was wonderful, and helpful through the whole process. They diagnosed and repaired my vehicle the same day! I am very pleased with their service, I will definitely returning for future repair needs, as well as recommending them to friends and family. Thanks again Matt!

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Great service tries to help you save money great friendly people Update stayed an hour just to get the job done and waited until I got there!

  • ACDelco
  • ASE (Automotive Service Excellence)
  • AutoWares - Auto Value - CSC
  • AutoWares
  • IDENTIFIX
  • Interstate Batteries
  • Moog
  • BG
  • AMSOIL
  • Car Care Aware
  • Call Us For Service: 248-858-4139