Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Closed
  • Sun Closed
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248-858-4139 | 309 W Walton Blvd Pontiac, MI 48340

CUSTOMER SURVEY

CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Great Lakes Auto Repair is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Great Lakes Auto Repair we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


What Our Customers Are Saying

Took my vehicle to Great Lakes Auto Repair for an oil leak. They verified my concern, (valve cover gaskets) They went over and above to fix my vehicle at a very reasonable price. Found my new repair shop. They are the best, would recommend them to anyone with confidence. Five Stars!

, 02/11/2021

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I have done my car and daughters cars for years. Brakes, Tune ups, Battery, window motors, but I can't do a rear main bearing seal. Neither can the master mechanic I use when I can't do a job. He said he would pass but said expect about a $2200 est. That's what the Dealer wanted! Well my car runs great and not ONE drop of oil has leaked in 6 weeks since I picked up my car from you! And at $1200 for a 10 hour 2 man job you did me a huge favor, thanks is an understatement. You restored my faith in people being decent to one another as well as fixed my car.

, 04/23/2020

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There is no other place I would take my vehicles to. Great Lakes Auto Repair has the lowest prices around and some of the most knowledgeable technicians in the industry. The service is top notch and the work is excellent!!!

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The best place in town to go. Great Lakes Auto Repair has always helped me with my vehicle repairs. They are honest and fair and always helpful in whatever way possible. If you want to go somewhere that will look out for your best interest, this is the place!

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I had a great experience with great Lakes auto! Matt was wonderful, and helpful through the whole process. They diagnosed and repaired my vehicle the same day! I am very pleased with their service, I will definitely returning for future repair needs, as well as recommending them to friends and family. Thanks again Matt!

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Great service tries to help you save money great friendly people Update stayed an hour just to get the job done and waited until I got there!

  • ACDelco
  • ASE (Automotive Service Excellence)
  • AutoWares - Auto Value - CSC
  • AutoWares
  • IDENTIFIX
  • Interstate Batteries
  • Moog
  • BG
  • AMSOIL
  • Car Care Aware
  • Call Us For Service: 248-858-4139